At ACS Professionals in Construction Ltd (“we,” “our,” or “the Company”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, use our services, or interact with us in any other way. Please read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we will treat it.

By visiting our website and engaging with our services, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We may collect and process the following data:

• Personal Identification Information: Name, email address, phone number, and postal address.
• Technical Data: IP address, browser type and version, device information, location, and usage data related to how you interact with our website (e.g., page visits, links clicked).
• Financial Data: In the course of our services, we may collect payment details for invoicing and transactions (e.g., credit/debit card information, bank account details).
• Communication Data: Correspondence between you and ACS Professionals in Construction Ltd, including any contact via our website, email, or phone.

2. How We Use Your Information

We may use the information we collect from you for the following purposes:

• To Provide Services: To deliver the construction services and related products you request, including project management, consultation, and customer support.
• To Communicate with You: To respond to your inquiries, send quotes, or provide updates on ongoing projects.
• For Marketing and Promotions: To send you promotional materials about our services, offers, or updates, but only if you have consented to receiving such communications. You can opt-out at any time.
• To Improve Our Website and Services: To understand how users interact with our website and improve user experience.
• Legal Compliance: To comply with legal obligations and protect our legal rights.

3. Legal Basis for Processing Your Data

Under the General Data Protection Regulation (GDPR), we rely on the following legal bases for processing your personal data:

• Consent: We may process your personal data when you have given us consent to do so (e.g., signing up for our newsletter or contacting us for services).
• Contractual Necessity: We may process your data to perform a contract you have entered into with us or to take steps prior to entering into a contract.
• Legitimate Interests: We may process your data where it is in our legitimate interests to do so, provided that these interests do not override your rights and freedoms.
• Legal Obligation: We may process your personal data to comply with legal obligations.

5. Data Security

We take the security of your personal data seriously and use appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet is 100% secure, and while we strive to protect your personal data, we cannot guarantee its absolute security.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

You have the following rights regarding your personal data:

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccurate or incomplete information about you.
• Right to Erasure: You can ask us to delete your personal data, subject to certain exceptions.
• Right to Restriction of Processing: You can request that we limit the processing of your personal data in certain circumstances.
• Right to Data Portability: You can request that we provide your personal data in a structured, commonly used format to transfer to another service provider.
• Right to Object: You can object to the processing of your personal data in certain situations, particularly when we rely on legitimate interests as the legal basis for processing.
• Right to Withdraw Consent: Where we rely on consent to process your data, you may withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact information provided below.

8. Cookies

Our website uses cookies to enhance user experience. Cookies are small files placed on your device that allow us to recognize you and remember your preferences. You can adjust your browser settings to refuse cookies or alert you when cookies are being used, but some features of the website may not work properly if you disable cookies.  View our Cookie policy here.

9. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to read the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top of this Privacy Policy will be updated. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal data, please contact us at:

ACS Professionals in Construction Ltd
Email: admin@acsconstruction.co.uk
Phone: +44 (0)208 7822345
Address: Construction House, Fourth Way, Wembley HA9 0LH